Returns & Exchanges
At WildBird, we want you to love your new gear as much as we do, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. If your selection isn't the perfect fit for your lifestyle, our simple process ensures you can find the right replacement or receive a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is submitted, we will email you a prepaid shipping label to download and print at your convenience.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags remain attached, and affix the prepaid label to the outside of the box.
Drop Off and Track
Leave your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing